Legal
Legal Center
Our website terms and the complete custody and retirement-account agreements. Each document is drafting work product pending adoption by counsel.
Agreements
Website & privacy
Terms of Use
The terms governing your access to and use of the Investor Services website and online services.
Read →Privacy Policy
How Investor Services and Institutional Trust Company collect, use, share, and protect personal and financial information.
Read →Cookie Policy
How the Investor Services website uses cookies and similar technologies, and your choices.
Read →Disclosures
Important disclosures regarding status, custody, risk, fees, and figures presented on the Services.
Read →Security Policy & Responsible Disclosure
How we protect data, your responsibilities, and how to report a security issue.
Read →Custody & account agreements
Custodial Account Agreement
The complete agreement governing a self-directed custody account with Institutional Trust Company as directed custodian.
Read →Fee & Compensation Disclosure
How account fees work and how the Custodian is compensated, including all sources of compensation.
Read →Alternative-Asset Acknowledgment & Risk Disclosure
The risks of holding alternative assets in a self-directed account, and your acknowledgments.
Read →E-Sign & Electronic Communications Consent
Your consent to receive records electronically and to use electronic signatures.
Read →ERISA & Fiduciary-Status Statement
Our role: a directed, non-discretionary custodian that is not a fiduciary, adviser, or broker-dealer.
Read →For a vendor-risk or procurement review
- Data Processing Agreement — processor terms, security, breach notice, transfers, deletion
- Subprocessors — Exhibit C; Azure and Twilio as constants, the rest per engagement
- Acceptable Use Policy — prohibited activity, delegated-authority duties, suspension
Request all three DPA exhibits together and a review takes days rather than weeks. Everything already listed on this page remains unchanged.
Educational only. This page is general information, not individualized investment, legal, or tax advice. Rules depend on your account type, transaction, tax year, and circumstances — consult a qualified professional.